FREQUENTLY ASKED QUESTIONS

A few things you might want to know.

Here, you will find answers to most of our frequently asked questions.
Select a topic below for detailed information and to get a better understanding of what to expect and the ordering process.
  • General Information
  • Specifications & Features
  • Design & Customization
  • Installation & Setup
  • Permits, Codes & Compliance
  • Durability & Maintenance
  • Shipping & International Considerations
  • Contact & Business Information
If you need more information, don’t hesitate to reach out.
(435) 222-0913
sales@boxhouse.com

General Information

Yes, stay tuned for base pricing!

You can place an order online, or you can call and speak with a sales representative.

I'm interested!
(385) 498-0243

Shipping is calculated from our location at 2020 Flora Tech Rd, Hurricane, UT 84737. Costs are influenced by factors such as destination and seasonal conditions, with rates typically ranging from $3 to $4 per mile. For a precise estimate, we will be happy to connect you with one of our reliable shipping partners.

Once your order is placed, delivery is typically within 90-120 days. We’ll keep you updated on the progress throughout the manufacturing process.

  • Structural Warranty: 5 years (Parts Only) – Covers frame, roof, and walls
  • Mechanical Warranty: 1 year (Manufacturer Warranty) – Includes hot water heater, HVAC system
  • Appliance Warranty: 1 year (Manufacturer Warranty or as specified) – Covers all installed appliances
  •  

We don’t currently offer financing, but many customers secure funding through HELOCs or other financial products from their banks. We recommend consulting your local bank for the best financing options.

For investment opportunities, please email us at invest@boxhouse.com

Specifications & Features

Each BoxHouse comes with the following finishes:

  • Appliances
  • Mini-split HVAC unit
  • Water heater
  • Blinds
  • Windows
  • Lighting fixtures
  • LVP flooring
  • Shiplap interior (for 2 interior walls)
  • Loft railing
  • Kitchen sink
  • Countertops
  • Cabinets
  • Shower
  • Toilet
  • Vanity

The following appliances are included:

  • Washer
  • Dryer
  • Refrigerator
  • Electric cooktop
  • Convection microwave
  • Water heater
  • LVP Mini-split HVAC unit

Your BoxHouse comes with an electric water heater. 

The walls are constructed from SIPs (structurally insulated panels), which are highly durable, resistant to rot and mold, and built to last for decades.

While we’re finalizing a comprehensive analysis of insulation performance, we currently offer insulation in our base package, with R-values between R-30 and R-37 in the walls and floors. Complete R-value details will be available soon.

BoxHouses typically require 50-100 AMPs, depending on whether you opt for an on-demand electric water heater or a gas/propane version.

BoxHouse uses a high efficiency inverter heat pump mini-split unit for heating and cooling.

We’re currently finalizing soundproofing tests, but you can expect noise reduction comparable to that of a traditional stick-built home.

Design & Customization

Yes! We have model units available for viewing at 2020 Flora Tech Dr, Hurricane, UT 84737. To schedule a visit, please call us at (385) 498-0243 or email sales@boxhouse.com

All BoxHouse exterior finishes are designed to be versatile and can be painted to suit your style and preferences.

Click the play button to view an interactive 3D model of the layout.

We offer a range of customization options to help you make your space truly your own. You can personalize key features, including flooring styles, cabinet finishes, water heater type, and cooktop options. This way, you can tailor each detail to fit your unique style and needs.

Yes, we can connect you with professionals who have successfully converted our units to function off-grid.

Factory-installed customization isn’t available for outlets or USB ports, but they can be retrofitted once your BoxHouse is delivered.

Factory-installed customization isn’t available for windows, but they can be retrofitted once your BoxHouse is delivered.

 

Installation & Setup

Installation time depends on the contractors involved. Typically, a crew of five can complete the installation and have the BoxHouse move-in ready within one week.

Yes, they can be relocated. While it’s a process that involves removing all interior items and folding the home back up, it’s possible and can make sense in certain situations.

BoxHouses don’t need a traditional foundation. They require a compact, level surface. Most units are installed on helical piers (ground screws) or cement blocks. Depending on the soil type (e.g., clay or dirt), a concrete pad may be recommended for extra stability.

BoxHouse offers installation in select areas or can connect you with local contractors. Contact us for details on your location.

While it’s possible, we recommend hiring a team of professionals to ensure proper setup.

Yes, a crane is needed to position the BoxHouse and install the roof panels.

You’ll need water, power, and sewer hookups ready at your site before installation.

Yes, the water, power, and sewer lines are pre-installed, making it easy to connect everything once the BoxHouse is in place.

We recommend hiring a local expert for utility hookups. They can coordinate with our team to ensure a smooth, plug-and-play setup.

Our warranty includes structural parts for any defects and a one-year warranty on all appliances and mechanical parts. Additionally, our dedicated customer support team is here to assist with any questions, concerns ensuring a smooth experience long after your purchase.

Permits, Codes & Compliance

Permit requirements vary by location. We recommend checking with your local municipality to determine the specific regulations for installing a BoxHouse in your area.

Yes, BoxHouses are versatile and can be used for a variety of purposes, including commercial, residential, storage, and more.

Durability & Maintenance

BoxHouses are built primarily with durable materials like metal, giving them a lifespan of several decades.

Thanks to the steel frame and SIP walls, BoxHouses require minimal maintenance. Over time, you may need to replace items like cabinets or flooring, but the overall structure is designed to be low-maintenance.

Shipping & International Considerations

Yes, we offer international shipping for BoxHouses.

We work with several trusted vendors for transportation and are happy to connect you with them. If you prefer to use a different company or plan to pick it up yourself, the pickup address is 2020 Flora Tech Dr, Hurricane, UT 84737.

Contact & Business Information

Our business hours are Monday through Friday, 9 AM to 5 PM (Mountain Time).

  • For sales inquiries, email us at sales@boxhouse.com or call (385) 498-0243.
  • For investment-related questions, email invest@boxhouse.com.
I'm Interested!